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We Answer All Your Menstrual Cup Questions

Thinking about using a menstrual cup but hesitant to make the switch?

We get it!

Moving away from pads and tampons to a menstrual cup can be daunting. What size should you choose? Will it leak? Will it get stuck?!

At Whole Store, we stock one of the most popular (and our favourite) menstrual cup, Hello Cup. We'll answer some of the top menstrual cup questions so you can feel confident in making the switch to this sustainable period product.

Top Menstrual Cup Questions

How does a menstrual cup work?

Menstrual cups are a personal hygiene product that replaces the need for tampons and pads. Hello Cups are made of top-notch medical grade thermoplastic elastomer (TPE). You will find most brands are either silicone or latex.

The cup has been designed to collect menstrual blood when inserted into the vagina.

Unlike pads and tampons, menstrual cups don't absorb the menstrual fluid, so you empty it after use.

Menstrual cups can be used by young girls/teenagers, virgins, older women, mums...they are suitable to pretty much every menstruating female!

They're safe, comfortable to use and offer financial and environmental benefits.

How do I find the right menstrual cup size?

Each menstrual cup brand will offer different sizes to suit the various flows and cervix sizes. Hello Cup, for example, comes in three sizes:

  • XS - great for teenagers or those who are used to a mini-sized tampon.
  • S/M - fits most and is recommended for women under 35
  • L - good for those over 35 years or who feel it's a little roomy up there.
Menstrual Cup Questions

Regardless of the brand you choose, you can measure your cervix using your finger to find the right-sized menstrual cup based on the diameter and length.

If you're unsure about the menstrual cup size, give Hello Cup's quiz a go!

How do I use a menstrual cup?

Menstrual cups, like Hello Cup, are easy to use but may take some getting used to. We recommend you try it for the first time when you're at home, relaxed and have more time.

Some people find it's easier to insert in the shower or use a natural water-based lubricant until they get the hang of it.

To insert the menstrual cup, you just need to follow a few simple steps:

  1. Wash your hands well.
  2. Fold the menstrual cup (a shallow punch-down fold is best recommended for the Hello Cup)
  3. Insert your folded up into your vagina and slightly tilt it back towards your spine.
  4. Depending on the cup you're using, gently rotate it or tug it to help it form a seal. You can also move your finger around the cup's base to feel if there are any indentations or folds.
  5. Empty your cup based on your flow.
  6. Clean and re-insert the cup or sterilise it once your period ends.

How often should I empty my menstrual cup?

How often you empty your menstrual cup will depend on your flow. On heavy days, you may be emptying it several times a day. Ideally, you'll be emptying it every 8 hours and leaving it in for no more than 12 hours. This will ensure you don't leak and you can maintain good hygiene.

Will my menstrual cup get stuck?

Removing your menstrual cup takes practice. The most important thing you can do when removing your cup is to relax! We can assure you, it's very rare for a cup to get stuck.

Menstrual Cup Questions Answered
All you need to do is activate your pelvic floor muscles and "push" the cup out. You can use your fingers to press on the base and guide it out. And remember to breathe!

The first couple of times you try, it may be a little messy, but you'll quickly get used to it. The important thing is not to pull it out as this will increase the suction and to relax, as the tenser you are, the harder it is to remove your cup.

How do I clean my cup?

Between uses, empty and rinse your menstrual cup under cold water. If you're out and don't have access to a sink, simply wipe the cup with toilet paper and reinsert.

At the end of your period, wash and sterilise your cup in boiling water as per the instructions. Make sure your cup is completely dry before storing it.

Avoid using soaps, sanitisers or household cleaners on your menstrual cup as this could harm your body and your cup.

Can I sleep with my menstrual cup in?

Yes! You can wear your cup for up to 12 hours. For the first couple of nights, we recommend you wear a cloth liner or period underwear just to be sure there aren't any leaks.

Can I go swimming wearing my menstrual cup?

You sure can! There won't be any leakage while swimming. Some users recommend emptying your cup after swimming.

What happens if I pee while wearing my cup?

Yes, you can pee while wearing your cup and all will be okay. Your menstrual cup is inside your vagina collecting your menstrual flow. Urine, on the other hand, passes through the urethra so your cup won't fill up with pee.

If there is pee in your cup, it's a sign you haven't inserted it correctly.

Can I use a cup with a IUD?

Generally speaking, it's not recommended you use a menstrual cup if you have an IUD inserted as it can lead to the displacement of your contraception.

Can menstrual cups cause infections?

When used and cleaned properly menstrual cups can not cause infections however poor hygiene can.

Will my cup smell?

Because the menstrual cup doesn't mix with air (unlike tampons and pads) when in your vagina, it's pretty much odour free.

If you do notice a smell, you can dry your cup in indirect sunlight, sanitise it or soak in a lemon/vinegar mix.

Can I practice using my menstrual cup when I don't have my period?

Absolutely! In fact, we think it's a great idea to get used to inserting and removing your menstrual cup when you're not bleeding. Just note, your vagina is generally more lubricated and flexible during your period.

Wetting it with some water or using a water-based lube may help make inserting your cup easier. 


Time to join the menstrual cup craze?

Menstrual cups are not only a great way for you to manage your period safely, but also a great way to save money on tampons and pads. Menstrual Cups are a great environmental option too! 

Good for you. Good for the planet. 

Shop for your Hello Cup here.